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Angel's Gate 'Hospice' Is Hell for Animals

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Posted April 20, 2011 by Rachelle Owen

Investigation Update and Victory: Susan Marino, the founder and operator of Angel’s Gate, Inc., was prohibited from owning animals after being charged with 22 counts of cruelty to animals and criminal possession of a controlled substance. Angel’s Gate was dissolved. Marino was prohibited from being an officer or a director of a charity  for 10 years. Read more here.

Update and victory: Susan Marino, the founder and operator of Angel’s Gate, Inc., was prohibited from owning animals after being charged with 22 counts of cruelty to animals and criminal possession of a controlled substance. 

Angel’s Gate is a self-proclaimed animal “hospice and rehabilitation center” in Delhi, New York, operated by Marino. Angel’s Gate receives “special needs animals” from all over the U.S. Marino promises donors and people who send her animals that the animals will “live out their days in peace, dignity and love.” PETA’s undercover investigation found the opposite.

We found that Angel’s Gate was a chaotic hellhole, where animals whose conditions required special, individualized, round-the-clock care were deprived of basic necessities and quality of life. PETA’s investigator discovered the following:

  • Paralyzed animals dragged themselves until they developed bleeding ulcers, even though wheelchair carts were readily available. One dachshund suffered a wound so deep that it exposed the bone.
  • Animals whose bladders should be expressed every few hours were kept in the same diaper for up to two days until the diapers were urine-logged, and animals suffered from urine scald.
  • Animals, even severely dehydrated ones, were confined without access to water.
  • Animals kept outside in freezing temperatures without access to proper shelter.
  • Animals were confined to a bathtub, which they could not climb.
  • Animals were confined to bathrooms.
  • Small dogs were confined to Marino’s bed, several feet off the ground, with no way to leave it.
  • Animals were suffering from treatable conditions without veterinary examination or care, including open wounds and respiratory, eye, ear, mouth, and skin infections. One dog’s infected, rotten jaw snapped in half.
  • Crowded conditions so stressful that fights broke out daily, leaving animals with wounds that were left untreated.
  • Animals suffering from pain, seizures, and hydrocephalus (water on the brain) were denied veterinarian-recommended and/or prescribed medication.
  • Horribly suffering animals on death’s door were deprived of the dignity and relief of euthanasia.
  • The bodies of dead animals were left out for days among live animals.
  • Animals were fed rancid, raw meat that had been left unrefrigerated.

View photos from PETA’s investigation, and read excerpts from our investigator’s notes.

Despite claiming to provide “hospice care” and “rehabilitation” to hundreds of animals, AG does not have a veterinarian on staff. PETA’s investigation found that most animals were denied veterinary care for a variety of ailments—from simple to terminal—and that some animals who were examined by a vet were still left to suffer without treatment. One such animal—an elderly Chihuahua named Malcolm who was sent to AG by Animal Care and Control in Brooklyn—was examined but received no treatment and languished for about two weeks before he finally died.

In addition to controlled substances and other drugs haphazardly piled in various bins, PETA’s investigator found medication that had been prescribed for Shifty, a bulldog suffering from seizures, and Tucker, a dog with hydrocephalus, untouched almost a week after a veterinarian dispensed them. A bottle of medicine sent to Angel’s Gate from Kentucky with a paralyzed pug named Franklin was found full four months after Franklin’s arrival at Angel’s Gate.

PETA’s investigator repeatedly brought to Marino’s attention the respiratory distress of a miniature horse named Mimi, who was denied veterinary care for days before she finally died. More than four months after Mimi’s death, Marino still solicited sponsorship donations for Mimi’s care on Angel’s Gates website. Marino has a spotty history with federal and state regulatory agencies: In 2004, the IRS listed Angel’s Gate as an organization that failed to establish its status as a public charity, and in 2010, Angel’s Gate was listed on the IRS’ list of exempt organizations in New York at risk of having its charity status revoked. Marino did not file her 2006 annual filing for charitable organizations with New York’s Office of the Attorney General until September of 2010, at which time she did not enclose the required $50 fee.

Unfortunately, Marino has been featured positively on national TV, prompting not just support and donations (one lottery winner apparently sent $50,000!) but also the false impression that Angel’s Gate is a good place for animals. Well-meaning people have for years naively sent ailing and debilitated animals to Marino.

No animal should be kept in the cruel conditions that PETA’s investigator witnessed at Angel’s Gate, but for animals with special needs, quality of life and individualized care is especially critical. Elderly animals who are nearing the end of their lives suffer severe emotional—not just physical—distress when, for reasons they have no way of understanding, they are abandoned by the family they have always known and loved. Senior animals must be able to rely on their guardians to be brave and see them through difficult times, even when that means saying goodbye.

Angel’s Gate neglected animals need your help today!

PETA has turned over evidence to the Internal Revenue Service. Please join us in urging the agency to revoke the tax-exempt status of Angel’s Gate!

Send polite comments to:

Lois G. Lerner
Director of Exempt Organizations
Internal Revenue Service
eoclass@irs.gov

If you feel that you were deceived when sending Angel’s Gate animals or donations, please contact us at CIDInfo@peta.org.

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  • 1264 days ago

    VA:F [1.9.22_1171]

    0

    Sent a POLITE comment to email above in article to suggest this place be promptly shut down and have the animals medically tended to. Good lord this is a horrible place..

  • Amy

    1265 days ago

    VA:F [1.9.22_1171]

    0

    Sick! :( People trusted this ‘facility’ to look after their beloved animals, and it betrayed them! This makes me so angry and upset! :( :( I don’t understand how people can do this!

  • 1270 days ago

    VA:F [1.9.22_1171]

    0

    The beautiful Saint Bernard named Casey that was only 18 months died this week from a urinary tract infection that had been left untreated. She was left in a room by herself (only put in her wheelchair when outside visitors came). There is no telling how long she suffered. Antibiotics could have helped and CONSISTENT care would have prevented this beautiful puppy’s death. She was urinating blood and fell over! She died on Wednesday morning, February 8, 2012. Some of Casey’s most devoted people were not informed and are heartbroken. Marino was not going to inform them until she could cover herself. Casey was refused water at times and a bath because it was a strain on some of the staff. Her death has started an Avalanche of outrage and anger. She was still a puppy. I noticed in some of Casey’s pictures sadness in her eyes. She was bestfriends with another dog named Sandy. Sandy will be lost without Casey. I hope Sandy does not suffer and die. There are hundreds of animals suffering at this death camp. A worker quit Angel’s Gate because when they came to work one morning 2 dogs had literally shredded another dog. The poor dog was shaking, trembling, crying in agony (torn apart) – he had been left in the other room all nite with 2 dogs. No one heard his cries for help! No one was there! The poor dog was not taken to a vet. because they have no vet. on site. The owner of Angel’s Gate just gave him an IV. It took her forever to find his vein (it’s like the owner enjoyed his pain). The worker could no longer handle what was going on there and immediately quit. This has happened with multiple employees and this is just a tiny fragment of the abuse that goes on there. It is a holocaustic hell for animals. Animals arrive in much better shape than when they die. The sweet hound named Scrappy that appears in the PETA video was beautiful when he arrived at Angel’s Gate but died from neglect after arriving at Angel’s Gate. You can see his sadness in the video. When those dogs arrive at Angel’s Gate, they are entering the “Gates of Hell”. The owner refuses to let anyone help. She will not let go. She is very rough in grooming. One of the little white dogs named Lion that has one eye (we hope he is still alive) lost his eye when when Marino was grooming him. She was grooming him so fast she accidentally cut his eye out. Many are now writing to the Humane Society of the United States of America, Attorney General for the State of NY, Charities Bureau, NY FBI, CNN Criminal Investigations, NatGeo and many talk shows. They were writing to the District Attorney of Delaware Co. but the owner was only charged with 5 counts of animal cruelty and the animals are still suffering and dying at her facility (none have been removed but plenty are dying almost daily). There are many more counts of neglect and cruelty that were overlooked and the animals are still at Angel’s Gate SUFFERING. Their deaths always seem to result from cancer and renal failure. Marino was very aware that Casey’s bladder needed to be expressed daily. Did someone get tired of doing this and dehydrated this beautiful puppy? I do not understand why it is even called an animal hospice. Young and healthy dogs are there but will end up dying and suffering too. I was involved in a puppymill bust once. At the fairgrounds we prepared a huge facility with heat, crates, food and many veterinarians on staff. Many animal rescues came to volunteer. The case went to court and the owner was charged on multiple counts of animal cruelty and was closed down never allowed to own an animal. After her arrest the animals were brought to the fairground facility and were treated with royalty. Some did have to be humanely euthanized to end their suffering but 100s found wonderful homes and are still doing great. As big and wonderful as NY is, my question is why are the animals still at Angel’s Gate? The PETA tape is just a tiny fragment of the atrocities that have taken place at AG. As I type this, I think of those poor animals that are still suffering at this moment. Tucker, the beautiful beagle drowned. Young babies dying (Lacy, Philip, Rudy, the list goes on and on). From what I hear the owner is still taking in animals. The animals will continue to die until another arrest is made and the animals are removed. THIS IS ONE OF THE MOST HORRIFIC CASES I HAVE EVER SEEN. THANK YOU PETA FOR YOUR HARD WORK AND FOR UNVEILING THE TRUTH.

    • Amy

      1265 days ago

      VA:F [1.9.22_1171]

      0

      Well said! Keep fighting for animal cruelty! :) your very inspiring, it’s touching! :’)

  • 1289 days ago

    VA:F [1.9.22_1171]

    0

    This was truly horrible. People sent money for these animals to be taken care of and this woman took the money and let these poor animals suffer this way. She should be locked up and the key thrown away. Why is she only being charged with 5 counts of animal cruelty? There was a lot more then 5 animals that were treated badly most died in horrible pain. Please do not let this women get away with a slap on the wrist.

  • 1301 days ago

    VA:F [1.9.22_1171]

    0

    Emailed! This cannot be tolerated, thank you PETA for not giving up on trying to help these innocent victims.

  • 1302 days ago

    VA:F [1.9.22_1171]

    0

    This is disgusting! I can’t even believe someone would actually be able to see an poor animal suffer this much and do nothing!! This has to stop and people have to start realizing just how amazing animals are! They don’t deserve this; no body does! This has to stop, but in order to help stop this we must take action!

  • 1302 days ago

    VA:F [1.9.22_1171]

    0

    WHY!!!!! would anyone inflict this torture on anything!!! how do you go on day to day… YOU are ALL monsters!!! ALL of you at “Angels Gate” (should be) “Hell”s Gate” need to be held accountable for what you’ve done!!!

  • 1303 days ago

    VA:F [1.9.22_1171]

    0

    This is discusting and horrible !!! This has made me sick to my stomache !!! These sadistic scum bags need to be punished to the full extent of the law !!!!!!!! My prayers are with all the animals, That they will find their furever loving homes.

  • 1303 days ago

    VA:F [1.9.22_1171]

    0

    I would like to emphatically urge and demand that the New York State Attorney General’s Office to dissolve Angel’s Gate’s corporate status and ensure that the animals are removed from Marino’s custody.

  • 1303 days ago

    VA:F [1.9.22_1171]

    0

    I’m crying

  • 1303 days ago

    VA:F [1.9.22_1171]

    0

    These poor loves deserve better than this!
    Please help these poor animals! They can’t speak for themselves!!
    This woman is evil and needs to be punished!!
    Hope these poor animals get justice soon!
    X

  • 1303 days ago

    VA:F [1.9.22_1171]

    0

    Please, stop this!!!

  • 1303 days ago

    VA:F [1.9.22_1171]

    0

    what I have seen here is tragic and disgusting. animals cannot speak for themselves, therefore they need humans to fight for them. our country prides itself on justice for all, so PLEASE do the right thing and save these animals from any further suffering. the treatment of these innocent animals is absolutely horrific and you know that it is your duty to protect them from any more harm. please. you wouldn’t want your pets to be treated this way. do the right thing.

  • 1303 days ago

    VA:F [1.9.22_1171]

    0

    I think that this is a horrible way for animals to be treated. Animals have nerve endings and can feel pain. A place named “Angel’s Gate” should not be a deceiving place of cruelty and suffering. They should operate with their brains and hearts not their wallets. Please help the animals.

  • 1309 days ago

    VA:F [1.9.22_1171]

    0

    Please stop them, this is pure abuse and terror!

  • 1313 days ago

    VA:F [1.9.22_1171]

    0

    PLEASE HELP THEM….PLEASE, PLEASE, PLEASE HELP¡¡¡¡

  • 1410 days ago

    VA:F [1.9.22_1171]

    0

    This woman seems like a hoarder. She pretends to be a rescuer, but she seems like a sick hoarder. The animals she hoards are the most desperate cases. She needs to be stopped, now. I’m going to send a message to Animal Planet (which I don’t always agree with their programming) and ask the show “Hoarders” to do a show on her! I have also shared on facebook that my friends should NOT donate to this charity. They’ll be surprised that for once I asked them NOT to donate to an animal agency!

  • 1428 days ago

    VA:F [1.9.22_1171]

    0

    this disgusts me. has anything been done to shut them down?

  • 1499 days ago

    VA:F [1.9.22_1171]

    0

    This makes me sick!!! I love animals and I can’t even watch this whole thing because I will cry my eyes out for the rest of the day I want to make the people letting this happen expierence the same thing.

  • 1524 days ago

    VA:F [1.9.22_1171]

    0

    Half of the things that these animals have could easily be treated even with out a veterinarian. This is so TERRIBLE! And really “Every agency came to the house and they couldn’t find one violation” I see like 100 million violations!

  • 1524 days ago

    VA:F [1.9.22_1171]

    0

    That poor cat!!!!!!!!!!! :O

  • 1527 days ago

    VA:F [1.9.22_1171]

    0

    Help them. This is ridiculous these ppl are horrible and careless. If you dont want to help or save them why even work in this force. DONT LET THEM DIE JUST CAUSE YOU DONT LIKE YOUR JOB.

  • 1528 days ago

    VA:F [1.9.22_1171]

    0

    OMG.I seriously burst into tears watching this video. I had a very sick dog for years and took care of him and just imaginig him having to go through something like this… the pets owners probably think that they will be treatedly accurately and then see something like this. Howq can anyone do this to a living being. Please help these poor animals.

  • 1530 days ago

    VA:F [1.9.22_1171]

    0

    i saw this video a couple of weeks ago and was horrified it brought me too tears and i had to turn it off because i couldnt watch anymore. i just saw this “angels gate” on oprah winfrey show, promoting them for there humanity to animals!! i felt sick. i live in ireland so im sure the show aired in the US a while ago but im sure so many ppl seeing this will think how great it is!! so im going 2 do whatever i can to show it for what it really is. as i said i live in ireland so not many if any ppl would be sending donations. so if every1 who sees this post could do the same maybe we can help stop this cruelty!! thanks

  • 1532 days ago

    VA:F [1.9.22_1171]

    0

    Hi-Are there any updates on this?? The last I saw was the evidence was turned over to the DA but I’m hoping something has been done since then.

  • 1533 days ago

    VA:F [1.9.22_1171]

    0

    please save them im crying this is horrible i have a miniature dachshund oh my god if i was there i would have took all of them with me stop them shut it down of put them in ages with diapers with no food or water no blankets or anything for a week and let them rot !

  • 1547 days ago

    VA:F [1.9.22_1171]

    0

    Hell itself isn’t sufficient punishment for anyone who would betray any creature the way this facility has betrayed all of these precious animals. Please ensure that all of the animals are rescued from this environment and that they receive the treatment that they so badly need and please prosecute every single person involved in the organization to the maximum animal cruelty charges allowed. Please speak for all of those who cannot speak for themselves.

  • 1548 days ago

    VA:F [1.9.22_1171]

    0

    I am horrified.This is a place that has been trusted! Disgusting! I have shared on twitter and on facebook.
    Is there an email address for the DA?
    *hugs*

  • 1549 days ago

    VA:F [1.9.22_1171]

    0

    Please do all in your power to clean up or close down this ‘facility’. Animals have every right to a comfortable life just as people do, they shouldn’t have to endure the misey and neglect at Angel’s Gate… PLEASE HELP THEM.
    Regards,
    Owen Thomas

  • 1550 days ago

    VA:F [1.9.22_1171]

    0

    i cant believe this! after seeing this a just didnt know what to do, so i just threw my face in a pillow and screamed! these animals need to be taken far away to a more caring place where they will be treated and sent to loving homes!

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