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  • Cancelled order, points never returned

    Profile photo of Asherlay

    Over a year ago

    Hi there,

    I ordered the “I heart veggie burgers” shirt with my points but then I got an email saying that the shirt was backordered and I would have to pay for it once it shipped. So I sent an email back saying that I wanted to cancel my order. But once my order was cancelled, my points never came back. What’s going on? 🙁

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