• Street Team

    Profile photo of peppermintcherry

    Over a year ago

    Hi there! I ordered Animal Liberation about a week ago. I got an email just a few days ago saying it had shipped. Out of curiosity, I checked the order status on here. According to the website, it says my order was cancelled :( I didn’t cancel it and even so, my points haven’t been refunded :(

    What’s going on?

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  • Profile photo of awesomeness23

    Over a year ago

    Hi peppermintcherry, that is crazy! I am sorry that happened to you. I have no experience with this unfortunately. I think that they owe you an appology, i fI were you I would demand one from them until they give you one. Also demand for your points to be refunded. :)

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  • Profile photo of peppermintcherry

    Over a year ago

    @Iweske
    Hi! No, they haven’t been refunded but about an hour after I posted this, I received an email saying that my book had shipped and should be here in a week! So hopefully, that was just put on my order history since the book is no longer carried.

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  • Profile photo of peta2

    Over a year ago

    Hey @peppermintcherry,

    Thanks for your patience with this! Have your points been refunded yet? Please let me know!

    Thanks :)

    ~Liz from peta2

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  • Profile photo of peppermintcherry

    Over a year ago

    Thanks!
    I figured out why my order was cancelled. The Street Team store no longer carries Animal Liberation :(

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  • Profile photo of hakred

    Over a year ago

    You’ll likely need to go e-mail peta2 about this. Go ahead and include the order number in your email and explain the situation. They’ll help! If you already got notification that it had shipped, it probably hasn’t been cancelled – but I’ll leave that up to the staff to determine for sure.

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